Modern communication tools that keep your team connected — wherever they work.

Q: What happens if our internet goes down?

We configure failover options including cellular backup and call forwarding to mobile devices so your organization stays reachable.

iConvergence has deployed over 15,000 Cisco IP phones across the Southeast. We unify voice, video, messaging, and mobile so your team communicates reliably — from any location, on any device.

Cisco Advanced Collaboration Partner

The problem

Legacy phone systems and fragmented tools create friction

✗ Aging PBX systems are expensive to maintain and lack remote work support
✗ Staff use personal phones for work calls — no call recording, no visibility
✗ Separate tools for chat, video, and phone create context switching and missed messages
✗ Poor audio/video quality on calls erodes client and stakeholder confidence

Our approach

Unified communications built for how your team actually works

✓ Cloud VoIP phone systems with mobile and desktop apps — work from anywhere
✓ Microsoft Teams Phone integration for organizations already in the Microsoft ecosystem
✓ Call recording, auto-attendant, and call routing configured to your workflows
✓ Ongoing support and moves/adds/changes included in managed service

15,000+

Cisco IP phones deployed across the Southeast as a Cisco Advanced Collaboration Partner

"I just wanted to say that you guys are really knocking it out of the park. Thank you for continuing to be a valued partner."

Kris Allain

Network Operations & Service Desk

Certified partners: Microsoft Partner Cisco Partner CompTIA Security+ CMMC Compliant CISA Aligned

FAQ

Common questions

We recommend based on your size, existing Microsoft 365 usage, and budget. For organizations already in the Microsoft ecosystem, Teams Phone is often the best fit. For others, we work with leading cloud UCaaS platforms and can provide an objective recommendation after a brief discovery call.

Yes. We handle number porting from your existing carrier. Most numbers are fully ported within 2-4 weeks and your old system stays active during the transition.

With a properly configured network and adequate bandwidth, VoIP call quality matches or exceeds traditional phone systems. We assess your network before deployment and make any necessary improvements to ensure quality.

We configure failover options — including cellular backup and call forwarding to mobile devices — so your organization stays reachable even during an internet outage. Business continuity is built into every deployment.

Both. We support physical IP desk phones, headsets, and softphone apps on Windows, Mac, iOS, and Android. Many of our clients use a mix depending on role and work location.

Let's Build Something
That Actually Works.

Schedule a free IT assessment and find out exactly where your infrastructure stands — and what it would take to make it bulletproof.

Call Us Today

iConvergence Chat

Before we get started, tell us a little about yourself.

Your Name

Email Address

How can we help?

Drop image to send

✦

👤

Modern communication tools that keep your team connected — wherever they work.

Legacy phone systems and fragmented tools create friction

Unified communications built for how your team actually works

Common questions

Let's Build SomethingThat Actually Works.

Talk to an engineer

Let's Build Something
That Actually Works.